Four Seasons Hotels & Resorts
Four Seasons is a legendary brand. And its story sounds like incredible but its true, because nowadays Four Seasons is recognized as the world’s most admired and imitate luxury hotel chain. It does no matter where you came from. The important point is what you have in mind.
That’s why Isadore Sharp the founder of Four Seasons in 1960, a child of immigrants, starting with no background in the hotel business, has been successfully. His vision broked down the rules and redefined the concept of luxury for the modern traveller.
His breakthrough was a vision for a new kind of hotel, featuring superior design, top-quality amenities, and, above all, a deep commitment to service. Is a tale of continual innovation, remarkable expansion and a single-minded dedication to the highest of standards.
In 1961, Four Seasons Hotels and Resorts opened its first property, a motor hotel in downtown Toronto, Canada.
Designed to serve a new generation of international business travellers, the Hotel’s modest exterior belied its revolutionary offering: personalized service geared to easing the stress of business travel.
The success of the company’s first hotel in Europe, the Inn on the Park – now known as Four Seasons Hotel London at Park Lane – cemented the company’s future course.
Having entered a market dominated by large, traditional establishments, the Hotel’s intimate size, spacious rooms and friendly staff attending to every wish made it an instant success.
Four Seasons had found its niche: mid-size hotels of exceptional quality offering distinctive service.
As it expanded, Four Seasons became the first hotel company in North America to introduce now-standard items such as bath amenities, robes and hair dryers.
It was also the first to provide European-style concierge services and 24/7 in-room dining.
Twice-daily housekeeping, one-hour pressing and round-the-clock laundry and dry cleaning are additional guest services introduced by Four Seasons long before any other luxury hotel operators, and still unique in many of the destinations where it operates.
Focus on exceptional quality and unparalleled service. Dedication to perfecting the guests’ travel experience.
The four pillars: Quality, Service, Culture, and Brand.
Four Seasons does not own most of its properties; it operates them on behalf of real estate owners and developers.
Four Seasons hotels have larger staffs than competing chains, therefore they create separate reserve accounts to cover upkeep costs.
Four Seasons also produces a complimentary magazine for guests that is supported by advertising revenue.
Four Seasons has a fractional ownership division, Four Seasons Residence Clubs.
Anchormen:
Isadore Sharp (Founder & Chairman)
Allen Smith (President & CEO)
Headquarter: Toronto, Ontario Canada.
Where: 91 properties among 38 of the top luxury destinations.
Employees: 36.000 in 2011.
Web: www.fourseasons.com
Related hotels
Four Seasons Firenze
News in brief
“Best Hotel” 2023 is the important Award for the San Domenico Palace, Taormina, a Four Seasons hotel. An award was...